Policies

GUEST/ TO MAINTAIN A RELAXING ENVIRONMENT AND STAY ON SCHEDULE, NO EXTRA GUESTS ARE PERMITTED UNLESS PREVIOUSLY APPROVED.

PAYMENT/ PAYMENT IS DUE IMMEDIATELY UPON COMPLETION.

REPAIRS/ ANY SERVICE CONCERNS MUST BE REPORTED WITHIN 48 HRS, REPAIRS DUE TO APPLICATION ISSUES MAY BE COMPLETED @ NO CHARGE WITHIN THAT TIME FRAME. REPAIRS DUE TO ACCIDENTS, IMPROPER CARE, OR NORMAL WEAR MAY INCUR A FEE.

CHILDREN/ CHILDREN WHO ARE NOT RECIEVING SERVICES SHOULD NOT ATTEND APPOINTMENT.

RESCHEDULING/ CLIENT MAY RESCHEDULE ONCE WITH AT LEAST 24 HR NOTICE. ADDITIONAL RESCHEDULES MAY REQUIRE A NEW DEPOSIT.

NO SHOW/ FAILURE TO ARRIVE WITHOUT COMMUNICATION IS CONSIDERED A NO-SHOW. NO-SHOWS FORFEIT THEIR DEPOSITS. FUTURE APPOINTMENTS MAY REQUIRE PAYMENT IN FULL BEFORE BOOKING.

LATE/ CLIENTS HAVE A 10 MINUTE GRACE PERIOD. AFTER 10 MINUTES, A LATE FEE IS AUTOMATICALLY APPLIED. AFTER 15 MINUTES, THE APPOINTMENT MAY BE CANCELLED AND DEPOSIT FORFEITED.

YOUR SATISFACTION IS IMPORTANT. IF THERE IS AN ISSUE WITH YOUR SERVICE, PLEASE CONTACT ME PROMPTLY SO WE CAN DISCUSS A SOLUTION.